I find what's
bleeding
your business.
Then I stop it.
35+ years fixing retail, restaurants, and trades. On-site or remote. One day, one week, or one month — the bleeding stops on the first visit.
See it from their side.
Real clients Johnny has helped fix, in their own words. Tap any video to hear them out.
Six places where service-sector businesses bleed money.
Most owners think the leak is marketing. It almost never is. The leak is in one of these six buckets — and it's costing you 5–30% of revenue every month.
Sales Floors That Don't Sell
Staff that don't ask. Managers that don't coach. Comps that creep down quietly. The 4pm shift change costing you 12% of the day.
Operations Out of Rhythm
The 11:47am pre-rush moment that's wasted. Inventory that ages. Labor that overlaps. The rhythm of the room is wrong — and the P&L shows it.
Leadership Hiding from Truth
GMs that don't know their top 3 KPIs. Owners stuck in the back office. Front-line truth that never makes it to the dashboard. Fix this and everything else follows.
Marketing Spend With No Return
Ad dollars thrown at boosted posts and directories with zero attribution. No idea which channel brings a paying customer. Spend goes up, bookings don't.
Turnover That Bleeds Talent
Constant hiring and retraining eats the margin before it's earned. Tribal knowledge walks out the door with every good employee who quits.
Cash Flow Blind Spots
Pricing that hasn't moved in three years. COGS creeping up unnoticed. Owners find out they're underwater at tax time instead of in real time.
One day, one week, or one full month.
Pick the depth of the dive. Every engagement starts with Johnny walking in. No theory. No frameworks. Action by close-of-business.
Diagnostic
Walk-in, diagnose, prescribe. Same day.
- Rapid on-site audit of sales, staffing, service, and loss
- Immediate fixes you can implement today
- Written roadmap before Johnny leaves
- 30-day follow-up call
Reset
Five days on-site. The reset that resets everything.
- Deep-dive into culture, systems, customer experience
- 1:1 coaching with managers and front-line staff
- 90-Day Business Reset Playbook
- Weekly check-in calls for 90 days
Turnaround
Johnny embeds as your fractional COO.
- 30 days embedded as Fractional COO/Fixer
- Reset leadership, rebuild systems, flip negative sales
- Turnaround Report + 6-month sustainability plan
- Personal cell line for 90 days post-engagement
Membership
Ongoing accountability between engagements.
- Weekly live Q&A with Johnny
- Private community of service-sector owners
- Templates, scripts, and playbooks
- Cancel anytime
35 years. Never missed budget.
Musician. Operator. Speaker. Built and rebuilt retail floors, restaurants, and trades shops since 1989. Hard Rock Cafe. Tower Records. Ace Hardware. Lowe's. Warner Brothers. The brands knew. Now small operators do too.
Never missed budget in 35 years
Every territory, every region, every reset. The track record doesn't lie.
10,000+ employee interviews
Johnny has heard every excuse, every win, and every leak from the front line.
Service-sector specialist
Not a generic consultant. Retail. Restaurants. Trades. The places where minutes and feet drive money.
I highly recommend Johnny as a business coach and consultant, especially when it comes to leadership within a company. He will help bring clarity to your problems!
John is inspiring, a constant professional and motivating! He is easy to talk to and understands the business of the business world. Working with John has been wonderful!
John is one of the best guys I know out there. Any questions I may have with my business he is there to help! I highly recommend John and his services to anyone inquiring for their business or anything else really!
→ $96K
A trades company went from $65K to $96K in monthly revenue in just 30 days. +48% top-line. No new marketing. No new staff. Just a fix.
Ready to stop the bleed?
Book your free 15-minute Fix Call. Johnny diagnoses one leak before you hang up — no obligation, no funnel.
Book a Fix Call →